Exchange Policy

At HijabiMatch, we care about your satisfaction and want you to love your purchase. Therefore, we offer an exchange policy within 3 days of receiving your order.

Conditions for Exchange:

• Items must be in their original condition, unworn, unused, and unwashed, with tags and original packaging.

• You must provide the receipt or proof of purchase.

• We do not accept exchanges for custom-made or personalized items.

How to Request an Exchange:

To start an exchange, please contact us at:

📧 Support@hijabimatch.com

Once your exchange request is reviewed and approved, we will provide you with detailed instructions and the shipping address to send your item back.

Please note that items sent to us without prior exchange approval will not be accepted.

Return Address:

Jordan, Amman, Umm Alsummaq, Loloa Khalda Complex, 3rd Floor, Office No. 312

Important Notes:

• No refunds or returns are offered under any circumstances.

• Exchanges are allowed only once per order.

• Sale items and gift cards are non-exchangeable.

• Please inspect your order immediately upon receipt and contact us right away if there are any defects or issues so we can resolve them promptly.